008 Voice AI: Intelligent, Efficient and Flexible

Today marks the launch of 008 AI, a next-generation communication platform that goes far beyond a traditional softphone. Engineered to empower sales and customer service teams, 008 AI turns every conversation into actionable insights using advanced, open-source technology, and is available on Windows, MacOS, and Linux.

More Than a Softphone: Your Copilot in Every Conversation

008 AI is not just a softphone—it’s an intelligent assistant that records, analyzes, and transforms each interaction into valuable data. Seamlessly integrating with your CRM and other key tools, it allows your team to focus on what truly matters: growing your business.

Introducing 008Q: The Magic of AI in Your Browser

Experience the power of 008Q, an extension of the 008 AI platform that brings real-time transcription and automatic summarization directly to your browser. With 008Q, every call becomes an instant source of valuable insights, making it easier than ever to harness the power of AI for smarter communication.

Distributed AI and Guaranteed Privacy

• Distributed AI: Eliminate the high costs of building centralized AI services—008 AI runs directly on your device, removing the need for expensive infrastructure.

• Privacy and Control: All AI processing happens locally on your device, ensuring your data remains secure and under your control.

Unmatched Flexibility and Customization

008 AI seamlessly integrates with leading external AI models such as OpenAI, DeepSeek, Perplexity, and other compatible LLMs. This flexibility expands the platform's capabilities, offering industry-specific terminology and deeper conversation analysis.

• Enhanced Capabilities: Leverage external models to improve precision and real-time data analysis.

• Choice and Personalization: Easily switch between 008Q and your preferred LLMs, adapting the tool to your specific needs.

A Smarter Alternative to PBX Management

While other solutions require complex setups and constant maintenance, 008 AI offers a fully managed VoIP service. By partnering with top-tier voice operators, 008 AI delivers competitive rates and superior quality, freeing you from technical hassles.

Optimize Communication and Save Resources

Every interaction is automatically recorded, with customer profiles retrieved from your CRM to provide immediate, relevant context. With 008 AI, each call is transformed into insights that drive productivity and efficiency—saving you time and resources.

AI-Powered Voicebot Creation

One of the most innovative capabilities of 008 is its ability to create and train custom voicebots easily. Thanks to its advanced AI engine, businesses can design voice assistants capable of:

• Answering real-time inquiries with accuracy.

• Automating customer service processes without human intervention.

• Learning and improving with each interaction, providing increasingly precise responses.

All of this can be achieved without complex development, enabling any company to implement its own voicebot quickly and efficiently.

For further information, demonstrations, or interviews, please contact our press department at: iam@008agent.ai