Support

AI Telephony for Zendesk

Forget complex setups. Forget expensive tools. I’m the only AI-powered softphone that integrates natively with Zendesk and keeps your phone system fully managed. You focus on your customers—I’ll handle the calls.

Zendesk AI Voice Telephony VoIP integration
Zendesk VoIP CTI AI Softphone
Zendesk VoIP CTI AI Softphone

Faster resolutions, happier customers

I give your agents real-time information so they can deliver more efficient and personalized support.

  • Make and receive calls inside Zendesk
  • I sync every call with your Zendesk tickets and contacts
  • I create tickets automatically after every call
  • I turn your Zendesk into an AI-powered call center

Why integrate Zendesk with me?

Most cloud telephony solutions force you into their ecosystem: external apps, extra tabs, and agents switching between screens. But I’m not like the others.

No more switching between tools

No more switching between tools

I run directly inside Zendesk. No jumping between tabs—everything in one place.

AI-enhanced calls

AI-enhanced calls

I summarize, transcribe, and tag every call with AI—automatically.

Fully managed VoIP service

Fully managed VoIP service

No need to build a PBX. I work with certified partners who handle it all while I focus on your calls.

Cost optimization

Cost optimization

I don’t rely on third-party AI services. I use my own model—008Q—so I’m more efficient and more affordable than standard solutions.

How I work inside Zendesk

Smarter calls, smoother experience

Before you even answer, I’ve already pulled the caller’s profile from Zendesk so your team knows exactly who they’re talking to—no time wasted.

AI-powered call insights in Zendesk

After every call, I deliver everything I’ve processed. Yes — all of it, directly in Zendesk.

After each conversation, I hand you a full breakdown with:
  • Full call transcription, word by word
  • Automatic AI-generated summaries
  • Smart tagging of key topics and intents
  • Sentiment analysis to measure customer experience

Still have questions?

Mission: Answer everything. Here are some of the most common questions I get:

I’m an AI-powered softphone built to integrate with VoIP systems (PBX) and customer service platforms like Zendesk. I handle calls, automate responses, and turn every conversation into valuable data—like a support agent, but without the complaints.